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After Hours Service
BlueWolf can provide an after
hours support program, whether
you require year-round support
on a mission critical network or
the security of 24 hour support
in the start up phase of a
specific project.
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Phone Support
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Online Support
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Onsite Services
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Workshop Services
We can provide qualified engineers
whenever you need them.
Support features include: |
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Rapid log-in of service
calls by means of your
allocated LifeGuard serial
or asset numbers
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Frontline helpdesk support
for immediate
troubleshooting and fault
diagnosis
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Access to BlueWolf’s Online
Knowledge Base
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Access to software patches,
updates and fixes from
BlueWolf’s download server
- A choice of casual or
discounted subscription rates
After Hours Support |
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On-site service within 2
hours depending
on the service option
purchased
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Support Options
A) Corporate Support Services
B) Emergency Support Services
C) Platinum Support
Subscriptions
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