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Platinum Network Support Services
To provide the very best support
and account management to our
leading customers, we offer a
premier package called
"Platinum Support Services". |
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This service is performed by
BlueWolf’s Alfa team. Comprised of
our most experienced engineers this
team provides a customised service
geared to meet any organisation’s
specific strategic computing
objectives.
Platinum Support features include |
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Rapid log-in of service
calls by means of your
allocated LifeGuard serial
or asset number
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Frontline helpdesk support
for immediate
troubleshooting and fault
diagnosis
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Access to BlueWolf’s Online
Knowledge Base
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Access to software patches,
updates and fixes from
BlueWolf’s download server
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Click here for more on our
block subscription
discounts.
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