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Block Subscriptions
BlueWolf's block subscription
services offer a number of
benefits and advantages.
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Advantages
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Can be used
to obtain both phone and onsite
support.
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Ensure a
minimum response time.
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Link case
histories to our events
database.
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Provide
service at a discount rate.
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Customer Prerequisites
1) Be based in the Sydney
metropolitan area
2) Customer appointed
in-house contact. This person
will be will be the centre of
all communications with BlueWolf |
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3) Read and return a signed copy of
the customer service agreement. 4)
Read and return a signed copy of the
payment terms and conditions.
5) The customer provides all
licensed programs and documentation
for all products to be supported by
BlueWolf. |
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Platinum Support Subscriptions
Maximum Response Times.
Phone support. 2 business
hours.
Onsite support. End of Next
Business day
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Platinum support block subscriptions Include discounts of up to 12%.
All our work is fully
guaranteed.
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